Help Center

How can we help you?

Everything you need to know about The Viral App's UGC service, creator network, and campaign management.

Browse topics below or schedule a call for direct support

Browse by Topic

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Getting Started

New to The Viral App? Learn what we do, how the service works, and what to expect during onboarding.

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UGC Production

Understand how briefs are created, what content formats we produce, revisions, and delivery timelines.

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Creator Network

Learn how we source, vet, and manage the creators who produce content for your campaigns.

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Pricing & Plans

Our plans are custom-scoped to your content volume and growth goals. Schedule a call to get a tailored quote.

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Campaign Management

How we track performance, report results, and measure the KPIs that matter for mobile app growth.

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Platforms

Platform-specific strategies for TikTok, Instagram Reels, and YouTube Shorts to maximize your reach.

Frequently Asked Questions

Answers to the most common questions about working with The Viral App, content rights, turnaround times, and more.

Usage rights Turnaround time Contract length Ad performance AI UGC vs real UGC

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Still have questions?

Our team is ready to walk you through the service, answer specific questions, and build a custom content plan for your app.

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